|VoIP technology converts the spoken word into digital packets that travel across the Internet (or any other Internet Protocol network), just as an e-mail message would. To prevent or minimize delays in a conversation, VoIP relies on high-speed network connections such as digital subscriber line, cable modem, or T1 lines. |
WHAT IS VoIP?
Voice over IP (VoIP) is a technology that allows telephone calls to be made over computer networks like the Internet. VoIP converts analog voice signals into digital data packets and supports real-time, two-way transmission of conversations using Internet Protocol (IP).
WHAT KIND OF INTERNET SERVICE IS NEEDED FOR VoIP?
VoIP service providers normally offer their solutions over DSL, Fixed Wireless or cable modem Internet only. VoIP service works poorly over satellite, dial-up and other forms of Internet access, although these options are sometimes available.
DOES SUBSCRIBING TO VoIP SERVICE REQUIRE CHANGING PHONE NUMBERS?
No. VoIP supports phone number portability. Those switching from ordinary telephone service to VoIP service, can normally keep their same number. Note, however, that VoIP providers are normally not the ones responsible for switching your old phone number over to their service. Check with your local phone company as some may not support a number transfer.
ARE EMERGENCY NUMBERS ACCESSIBLE WITH VoIP SERVICE?
Yes. Emergency services (like 911 in the USA, 112 for the European Union, etc.) should be supported by any major VoIP service provider.
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